Terms of Service

Welcome to Citi Path Labs. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "You," or "Your") and Citi Path Labs ("Company," "We," "Us," or "Our"). By accessing or using Our services, website, or related applications (collectively, the "Platform"), You acknowledge that You have read, understood, and agree to be bound by these Terms.

1. Definitions

• Citi Path Labs: A diagnostic and pathology service provider that offers medical testing and reporting services to individual patients and B2B clients, including hospitals, clinics, and corporations.
• User: Any individual, entity, or organization accessing or using Our services.
• B2B Clients: Business entities such as hospitals, clinics, and corporate health programs availing bulk testing services.
• Platform: The official website, mobile applications, and associated digital services provided by Citi Path Labs.
• Services: Includes diagnostic testing, sample collection, result reporting, and related medical services.

2. User Registration & Account Management

• Users must create an account to access certain services.
• Registration requires the User to provide accurate and complete personal and medical information.
• Users are solely responsible for maintaining the confidentiality of their login credentials.
• Citi Path Labs reserves the right to suspend or terminate accounts at its sole discretion if fraudulent, abusive, or unlawful activities are detected.

3. Service Usage & Limitations

• Users agree to use the Platform and services for lawful purposes only.
• We reserve the right to refuse service without prior notice if the User violates any applicable law or these Terms.
• Test reports are intended for informational purposes only and do not replace professional medical advice.

4. Contact Information

For any queries regarding these Terms of Service, please contact:

Email: citipathlabs@gmail.com

Customer Support: +91-94547-86340